Safety & Privacy

Change Email Address

If you wish to change your email address, you may do so by signing into your My Kiehl’s Account.

Unsubscribe from Registry

If you wish to unsubscribe from our Customer Registry, you may edit your profile under My Kiehl’s account page or simply click the unsubscribe link at the bottom of an email we have sent you.

Site Security

Credit card information entered at is secure and safe using a SSL Certificate . All orders placed on are encrypted, thereby protecting any credit card information that is submitted at the time of the order.

Contacting Kiehl's

To contact Kiehl's, call us at 1-800-KIEHLS-2 (1-800-543-4572) Monday to Friday, 9:00am to 5:00pm EST.

Quality Customer Experience

We at Kiehl's are committed to offering you a quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us some feedback in our Contact Us Form or by contacting a Kiehl's Customer Representative toll-free at 1-800-KIEHLS-2 (1-800-543-4572).

Privacy Policy

Click here to view our Privacy Policy.