General Inquiries
Comments & Suggestions
We greatly value your patronage, trust, and friendship towards Kiehl's; and as always, we welcome every opportunity to have your comments and suggestions regarding our products and any aspect of your Kiehl's experience. We invite your feedback so that we may know how we are doing, and what we can do to assure that we are providing the highest quality products and services that we can. To share your thoughts with us, please use the form provided in the Contact Us section. We thank you for your time, attention, and assistance.
Public Relations
To contact Kiehl's regarding Public Relations, please fill out our Contact Us Form.
Donation Requests
Giving is the embodiment of "The Mission of Kiehl's." Written over 30 years ago by Kiehl's founding family, our Mission clearly states our belief in the importance of giving back to the communities in which we serve our customers every day.
True to this commitment, we have lent our support over the years to charitable organizations which have undertaken bold initiatives to fight the spread of HIV/AIDS and to conduct vital skin cancer research. We are most honored to be able to offer any support we can, and to partner with such outstanding organizations as YouthAIDS in their important work to stem the spread of HIV/AIDS among the world's young people.
To contact Kiehl's regarding any requests for donation, please fill out our Contact Us Form.
True to this commitment, we have lent our support over the years to charitable organizations which have undertaken bold initiatives to fight the spread of HIV/AIDS and to conduct vital skin cancer research. We are most honored to be able to offer any support we can, and to partner with such outstanding organizations as YouthAIDS in their important work to stem the spread of HIV/AIDS among the world's young people.
To contact Kiehl's regarding any requests for donation, please fill out our Contact Us Form.
Wholesale Distribution
All wholesale requests must be sent in writing to Kiehl's Since 1851, Sales Department, P. O. Box 1266, Montreal, Quebec, H4L 4X1. Please include photographs of the interior and exterior of the business as well as any other pertinent information in order to expedite your request. All requests will be responded to as promptly as possible.
Internal Service
We regret that we do not ship outside Canada at this time for orders placed on our website. Please use our Retail Locator to find the Kiehl's location nearest you. If you are not near an Official Kiehl's Dispensary, we invite you to use our Kiehl's by Mail Service by telephoning 1-800-KIEHLS-2 (1-800-543-4572).
Technical Difficulties
For technical difficulties to do with our website, please contact a Kiehl's Customer Representative at 1-800-KIEHLS-2 (1-800-543-4572). Alternatively, please fill out our Contact Us Form .
Career Opportunities
Opportunities to join our team are available at Kiehl's locations throughout Canada. If you are interested in learning about career opportunities at Kiehl’s, please click here to view available job openings. You may apply directly online.
















