Welcome to
Kiehl’s Rewards!

Join our free rewards program for
exclusive offers, complimentary treats,
and so much more!

How It Works

silver

0 - 149 points

gold

150 - 449 points

black diamond

450 points and more

Early Access to Annual
20% Off Friends & Family
Early Access
Annual Holiday Offer
Birthday Gift
Silver Gift

Gold Gift

Black Diamond Gift
Exclusive Points Offers
(collect more points)
Quarterly Flash Offers
Tier Achievement Gift
Gold Gift

Black Diamond Gift
Skincare Services Exclusive Menu
Kiehl’s Touch Mini Facial
Early Access to Launches
Complimentary Standard
Deliveries
Access to Private,
Exclusive Events
Option of being included in
a Private Facebook Group

How to earn points

Start
shopping
$1 Spend = 1 Point
 
Collect points every time you buy in store or online.
Get a
consultation
25 points
(up to 4x/year)
Keep your skincare routine up to date. Receive 25 points with each skincare consultation.
Refer a
friend
200 points
(up to 4x/year)
Introduce Kiehl's to your friends and receive points when they enroll to Kiehl's Rewards and buy for the first time.
Share your
purchase
5 points per post
(up to 10x/year)
Spread your love for Kiehl’s on social media and get bonus points. At online checkout, share your purchase on Facebook from your order confirmation page.

HOW TO REDEEM POINTS

Ready to transform your points into purchases? Here is all you need to know to begin redeeming:



START
REDEEMING
100 points to start
 
Start redeeming as soon as you collect 100 points.
Unlimited points redemption afterwards.*
SHOP NOW
Check out with
points online
Select points at checkout
 
Currently, points are redeemable online only.
SHOP NOW
USE POINTS TOWARDS
PURCHASES
20 points = $1
 
Choose the number of available points to get a discount on your next purchase!
SHOP NOW
*In alignment with regulations, points cannot be used to discount your purchase to $0. Therefore, the minimum amount charged will be $1. Points used towards purchases will be rounded up or down to the nearest whole dollar value. From available points, select at minimum 10 points to get a discount on your next purchase! Please note Kiehl's Rewards points will be applied first. Promotional discounts will then be applied on the order subtotal.

Your rewards

Birthday gift
Enjoy a complimentary lip balm #1 of your choice with any purchase during your birthday month! Unlock other surprises depending on your tier!
Exclusive points offers
Receive 2 to 3 times more points on your regular purchases.
Tier achievement gift
Enjoy a collection of deluxe samples upon achievement of a new tier.
Early access
Be the first to shop exclusive new products!
Exclusive offers
Gain access to a variety of exclusive offers and gifts through out the year.
Access to private exclusive events
Gain access to closed-door events and enjoy personalized services, classes and offers.

FREQUENTLY ASKED QUESTIONS

What is the Kiehl’s Rewards program?

Kiehl’s Rewards is the Kiehl’s loyalty program where members enjoy exclusive offers, early access to seasonal promotions, and so much more. To join, simply provide your contact information to a Kiehl’s Customer Representative in store, or sign up online at Kiehls.ca/Rewards.

How does the Kiehl’s Rewards program work?

Your member account is activated the day you enroll in Kiehl’s Rewards. Once you’ve enrolled in Love Kiehl’s Rewards, you will automatically be a Silver Wings Member.

Once you’ve enrolled in Kiehl’s Rewards, you can earn points by completing qualifying purchases at Kiehl’s Retail Stores or Kiehls.ca.

Your email address is your username for your Kiehl’s Rewards account. Please be sure to use your registered email address when logging into Kiehls.ca or referencing your Kiehl’s Rewards account in store.

How do I earn points?

Once you’ve enrolled in Kiehl’s Rewards, you can earn points by completing qualifying purchases at a Kiehl’s Retail Store or Kiehls.ca.

You can also earn points by getting a consultation in a Kiehl’s Retail Store, sharing your Kiehls.ca purchases on Facebook, and referring your friends to join Kiehl’s Rewards and shop for the first time.

Start
shopping
$1 Spend = 1 Point
 
Collect points every time you buy in store or online.
Get a
consultation
25 points
(up to 4x/year)
Keep your skincare routine up to date. Receive 25 points with each skincare consultation.
Refer a
friend
200 points
(up to 4x/year)
Introduce Kiehl's to your friends and receive points when they enroll to Kiehl's Rewards and buy for the first time.
Share your
purchase
5 points per post
(up to 10x/year)
Spread your love for Kiehl’s on social media and get bonus points. At online checkout, share your purchase on Facebook from your order confirmation page.

How many times can I use each way of earning points?

For every dollar you spend, you earn 1 Kiehl’s point, without limitation. Consultation in store is limited to 4 times a year, once per quarter. Refer a friend (who enrolls to the program and makes a first purchase) is also capped at 4 times a year. Share your Purchase is up to 10 times a year.

How will I receive my Kiehl’s Reward?

Online Shoppers: You will receive a Kiehl’s Reward email. Click on the email or login to your online account and select the Reward in your shopping bag before checkout.
Store Shoppers: You will receive a Kiehl’s Reward email. Visit your neighborhood Kiehl’s Retail Store and introduce yourself to the Kiehl’s Customer Representative to redeem your Reward at purchase.

When do my Kiehl’s Rewards status / points expire?

Your tier status (Gold, Black Diamond) expires one year from the date you reached the required points treshold (150 for Gold and 450 for Black Diamond). To maintain your tier status, you must re-qualify within 365 days of your last purchase. In other words, a member must reach the required points treshold within a year of achieving a particular tier in order to maintain that tier level for another year.
Your Kiehl’s Rewards account closes after 18 months of inactivity. Your points expire with the account termination.

Can i track my Kiehl’s Rewards account online?

Yes! Log into your account on www.kiehls.ca/account and visit My Rewards to check your member account details.

How do I update my Kiehl’s Rewards account information?

Log in to My Account at www.kiehls.ca/account and update your information at any time. In store, please let a Kiehl’s Customer Representative know that you have a change to make to your account information and they can take care of it for you.

Is Kiehl’s Rewards free to join?

Yes! Simply sign up here and enjoy exclusive offers, complimentary treats and much more!

I placed an order but I haven’t gotten points for it!

Online shoppers: points for purchases made on Kiehls.ca will be awarded once the order is shipped.

Store shoppers: points for purchases made in a free-standing store can take up to 24 hours to appear on your Dashboard.

How can I redeem my Kiehl’s Rewards’ Points?

After you have accumulated a minimum of 100 points, you can begin and continue redeeming points for purchases. In alignment with regulations, points cannot be used to discount your purchase to $0. Therefore, the minimum amount charged will be $1.

In terms of the exclusive offers and services tied to your respective tier, these are redeemable as of the start of your registration to the Kiehl’s Rewards program.

Points will automatically appear in your cart when shopping on Kiehls.ca. On the checkout page, simply enter the number of available points you would like to use to complete your purchase. Please note, currently points are redeemable online only.

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