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Expert service has always been at the heart of everything we do – that’s why our online and in-store services are committed to helping you discover your healthy skin solutions. Explore services that are designed to be personal, innovative, and driven by science.


A Kiehl's Skin Pro is one of over 4,700 expertly trained skincare consultants in 67 countries who are dedicated to solving any of your skin concerns. They are a hallmark of our commitment to service, as they have since the 1970s, Kiehl's Skin Pros wear a white lab coat - a nod to Kiehl's pharmaceutical heritage - and treat you to personalized, friendly skincare services online & in-store.

online services


Connect one-on-one over video call with a Skincare Expert from the comfort of your home.

Get your skin virtually assessed and receive the best formula recommendations for your skin.

Instant Skin Reader
5 min.

Get started on your journey to healthy skin! Simply scan the QR code, take a photo and watch our tool scan your face to measure it against over 10,000 others. Our unique, expert technology identifies areas to target and recommends a personalized routine to help achieve your healthiest-looking skin.


in-store services

Derma-Reader Skin Analysis

Go deep with our in-store technology that measures subsurface and surface concerns —plus enjoy our expert recommendations. Book a consultation in-store with a Kiehl’s Skincare Expert and receive a skincare routine designed just for you.

In-Store Healthy Skin Consultation 30 min.

Visit us in-store or book ahead for a complimentary skincare consultation with with a Kiehl’s Skincare Expert.

Receive an in-depth assessment and personalized formula recommendations best fit for your skin

HEalthy skin assessment

Visit our skincare experts in-store to take our healthy skin test which measures your skin's hydration level and skin barrier strength.

At Kiehl's, we believe healthy skin starts with a strong skin barrier and well-hydrated epidermis. Discover healthy skin that looks and feels better with a smoother texture and more radiant appearance.

IN-STORE Healthy Skin Activating Treatment

Visit us in store or book ahead for a complimentary skincare treatment with the new Healthy Skin Activator with thermo-dynamic technology.

Inspired by apothecary medicinal skincare techniques, the Kiehl’s Healthy Skin Activator is a hot & cold sensorial device, with real skin benefits, supporting the healthy functioning of the skin barrier while facilitating application & optimal absorption of products.

Skincare Advice

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