KIEHL'S AT YOUR SERVICE
Expert service has always been at the heart of everything we do – that’s why our online and in-store services are committed to helping you discover your healthy skin solutions. Explore services that are designed to be personal, innovative, and driven by science.
ONLINE SERVICES
in-store services
LEAVE IT TO THE PROS
A Kiehl's Skin Pro is one of over 4,700 expertly trained skincare consultants in 67 countries who are dedicated to solving any of your skin concerns. They are a hallmark of our commitment to service, as they have since the 1970s, Kiehl's Skin Pros wear a white lab coat - a nod to Kiehl's pharmaceutical heritage - and treat you to personalized, friendly skincare services online & in-store.
online services
VIRTUAL HEALTHY SKIN CONSULTATION
Connect one-on-one over video call with a Skincare Expert from the comfort of your home.
Get your skin virtually assessed and receive the best formula recommendations for your skin.
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Instant Skin Reader
5 min.
Get started on your journey to healthy skin! Simply scan the QR code, take a photo and watch our tool scan your face to measure it against over 10,000 others. Our unique, expert technology identifies areas to target and recommends a personalized routine to help achieve your healthiest-looking skin.
DISCOVER MORE ONLINE SERVICES
Healthy Skin Routine Finder
Find our best skincare routine for you by taking our quick, five-question quiz.
Chat with an Expert
Need help now? Chat with a Skincare Expert for any tips or advice.
Watch Kiehl’s Live
Chat & shop live while learning from the best with Kiehl's Experts.
in-store services
Derma-Reader Skin Analysis
Go deep with our in-store technology that measures subsurface and surface concerns —plus enjoy our expert recommendations. Book a consultation in-store with a Kiehl’s Skincare Expert and receive a skincare routine designed just for you.
In-Store Healthy Skin Consultation 30 min.
Visit us in-store or book ahead for a complimentary skincare consultation with with a Kiehl’s Skincare Expert.
Receive an in-depth assessment and personalized formula recommendations best fit for your skin
HEalthy skin assessment
Visit our skincare experts in-store to take our healthy skin test which measures your skin's hydration level and skin barrier strength.
At Kiehl's, we believe healthy skin starts with a strong skin barrier and well-hydrated epidermis. Discover healthy skin that looks and feels better with a smoother texture and more radiant appearance.
IN-STORE Healthy Skin Activating Treatment
Visit us in store or book ahead for a complimentary skincare treatment with the new Healthy Skin Activator with thermo-dynamic technology.
Inspired by apothecary medicinal skincare techniques, the Kiehl’s Healthy Skin Activator is a hot & cold sensorial device, with real skin benefits, supporting the healthy functioning of the skin barrier while facilitating application & optimal absorption of products.
Skincare Advice
Skin Concerns Read more about your skincare concerns like acne, dryness and wrinkles and find our best formulas for you.
Read more about your skincare concerns like acne, dryness and wrinkles and find our best formulas for you.
Ingredients
Read more about our ingredients like Squalane, Calendula and Pure Retinol with expert insights informed by science.
Skincare Routines
Read more on skincare routines that suit dry, oily, sensitive and normal skin and discover a routine that’s right for you.
Skincare Categories
Read more about our moisturizers, cleansers, toners, serums and more to discover what formulas work for your skin type.
