ONLINE SERVICES
Explore our online services that are designed to be personal, innovative, and educational.

Kiehl's Instant Skin
Reader
Receive personalized skincare analysis with our AI-technology.
Cost: Complimentary
Timing: 4-5 Minutes

Virtual Healthy Skin Consultation
Discuss skin concerns and receive a 1-on-1 consultation from a Kiehl's Skin Pro.
Cost: Complimentary
Timing: Varies

Healthy Skin Routine
Finder
Take our quiz to receive a personalized routine recommendation.
Cost: Complimentary
Timing: 2 Minutes

Kiehl's Live Chat
Get personalized care and learn directly from our Kiehl's Skin Pros.
Cost: Complimentary
Timing: Varies
IN-STORE SERVICES
Go beneath the surface with in-person services, assessments, and personalized treatments.

Derma-Reader
Deep Skin Analysis
Go deeper and learn more about below the surface skin concerns with our Derma-Reader Deep Skin Analysis.
Cost: Complimentary
Timing: 30 - 45 Minutes

Healthy Skin
Activator
Enjoy a warm or cool sensorial treatment to boost skin's glow or calm skin.
Cost: Complimentary
Timing: 10 - 20 Minutes

Healthy Skin
Assessment
Measure your skin's hydration and barrier strength with our signature Healthy Skin Assessment.
Cost: Complimentary
Timing: 15 - 45 Minutes
SKINCARE EDUCATION
Learn things the easy way with in-depth skincare knowledge and resources from Kiehl's.

Kiehl's Blog
Discover skincare tips and advice straight from the experts at Kiehl's.

Ingredient Glossary
Our powerful skincare ingredients drawn from nature and science.

Sustainability Glossary
Some of the phrases we use as part of Kiehl's Mission Renewal.
MASTERCLASSES
Discover more about our formulas, ingredients, and our comprehensive skincare expertise.

Kiehl's Masterclasses
Our Kiehl's Masterclasses are interactive educational sessions infused with expert advice.

MEET OUR SKIN PROS
A Kiehl's Skin Pro is one of 4,700 expertly trained skincare consultants in 67 countries who are dedicated to solving any of your skin concerns.

LEAVE IT TO DR. NANCY
A trusted expert in the beauty industry, Dr. Nancy Ilaya has served as Kiehl's Scientific Director since 2019, where she plays a pivotal role in our scientific communication, clinical testing, and product development.

OUR HERITAGE
Born as an old-world apothecary in New York's East Village, Kiehl's utilizes over 170 years of skincare expertise to offer personalized service and efficacious skincare for all, under the highest standards of quality, safety, and sustainability.
FREQUENTLY ASKED QUESTION

FIND A KIEHL'S STORE NEAR YOU
Enjoy complimentary and expert services, in-store pickup, and more.

Earn points that go towards rewards by receiving a consultation or taking our quizzes.